Privacy Policy
Published on 10/24 , 2023.
Effective as of 10/24 , 2023.
Introduction
This privacy policy (the “Privacy Policy”) will explain how we, Momentor Inc.，collect, use, and store your personal information when you use or access our website (https://momentor.net/) and courses offered on the website（being all C4D and Motion Design courses and other courses that can be subscribed, purchased or attended on our website），and related services (collectively, the “Services”), how you can exercise your personal information protection rights, and how to contact us.
Topics:
· What personal information do we collect?
· How do we collect your personal information and why we have it?
· How do we store your personal information?
· What are your personal information protection rights?
· Younger Users
· Cookies
· Privacy policies of third-party services
· Changes to our Privacy Policy
· How to contact us?
We collect the following personal information:
· Registration Information. We collect the information you provide when you set up your account, including username and email address.
· Usage Information. We collect information about how you engage with our Services, including the history about your attendance to our course and your comment on our Services as well as the assignment you submit to us..
· Information When You Contact Us. We collect the information you send us during your contact with us and in your conversations with our customer services.
· Purchasing records. We collect information about the history of your purchases of our Courses, including the payment history. We do not collect other payment information such as card number and billing address. Please note that your payment information may be collected by the payment platform you choose for completing the payment. The relevant payment platform shall be responsible for protecting the payment information received from you.
We collect your personal information so that we can:
· Provide you with our Services.
o Provide our Services, such as enabling you to create an account, to create, edit and share content, and to interact with other users.
o Personalize and customize our Services, such as optimization of the storage of your content on suitable cloud spaces.
o Process, facilitate, or fulfill requests for purchases of products and services.
· Administer our Services.
o Monitor whether the number of end-users exceeds the number licensed.
o Deliver to you user messages, perform authentication and security verification, and conduct user experience research.
o Process and reply to your feedback when you encounter problems arising from using the Services.
· Review and improve our Services. Review, improve, and develop our Services, including monitoring interactions and usage across your devices, analyzing how people are using our Services, and improving our algorithms.
· Enhance the security and stability of our Services. Maintain and enhance the safety, security, and stability of our Services by identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity).
· Enforce our Terms or policies. Enforce our Terms of Use (the “Terms”) and other policies that apply to you.
Comply with legal obligations. Take measures to protect our users’ safety, prevent and detect crime, safeguard children, and promote public safety and integrity when required by applicable law and valid legal requests (such as orders from law enforcement agencies or courts).
We collect and process personal information you directly provide us when you:
· Set up your account.
· Provide feedback to us.
· Contact us.
We also collect automatically and process personal information when you:
· Use or access the Services.
We may also receive your personal information indirectly in the following situations:
· A third party may share your Personal Identification Information, including your email address, and username, with us if you choose to sign-up with your account with such third party (such as an Apple ID or a Google account).
· A payment platform will share your payment status such as approved or denied if you make your payment for purchasing our products or services via such platform.
We may share your personal information with the following recipient to provide you with the Services and functions you choose to use:
· Your Devices. When you choose to access the Services on a new device, you authorize us to transmit and display your account-related information and content to the device, including your nickname, purchased services, and token/points, the cloud storage files you want to access, and other information related to the functions you choose to use in that device.
· Payment Platforms. When you choose a payment platform to process your payment of a particular order, we may share your order information with the payment platform.
· Partners and Affiliates. We engage partners and affiliates to help us provide, support, and develop our Services and understand how Services are used. They provide services such as analytics and cloud hosting. We may share with them the personal information that we have collected under the “How do we collect your personal information” section.
· Third-Party Suppliers. We may grant third-party suppliers access to our Services so that such third party supplier can offer products and services related to our Services, in which case we may collect and share your personal information to which you separate consent.
· Your Company/Organization. If your account is an Authorized Business Account of your company/organization under the Terms., we may share with your company/organization your username, email address, region, and device local time.
· Other Users and the Public. Your personal information and content may be visible to other users and the public based on your privacy settings and your request. Such information may appear in search engine results or other publicly available platforms and can be “crawled” or searched by third parties. Some online content may remain accessible publicly even after we fulfill a request to delete it from our server. Please be careful when you share your personal information. Do not share anything you wouldn’t want to be publicly known unless you are sure you can control who sees what you post.
We may share your personal information with other third parties in the following situations:
· Corporate transactions. Your information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business.
· Compliance with legal obligations and rights. We may access, preserve, and share your information with law enforcement agencies, public authorities, copyright holders, or other third parties if we have good faith belief that it is necessary to:
o comply with applicable law, legal process, or government requests, as consistent with internationally recognized standards;
o protect the rights, property, and safety of our users, copyright holders, and others;
o investigate potential violations of and enforce our Terms, or any other applicable terms, policies, or standards; or
o detect, investigate, and prevent copyright infringement or other illegal activity.
The lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting support@momentor.net
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
We store your personal information on the servers we rent in the U.S. to provide services to us.
We work hard to protect your personal information. We deploy administrative, technical, and physical security controls where appropriate, such as encryption, and strict contractual confidentiality obligations for employees and contractors.
We retain personal information for as long as necessary to provide our Services, for other purposes set out in this Privacy Policy, or otherwise permitted by laws. We also retain personal information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing our Services and enhancing the safety, security, and stability of our Services), and for the exercise or defense of legal claims. The retention periods will be different depending on the type of personal information and the purposes for which we use the personal information. For example, when we process your personal information to provide you with the Service, we keep this information for as long as you have an account.
We will then dispose your information by removing your information from the system under our contrail, which removal will be reflected in our back-up server during routine back-up process. If it is technically impossible to delete your personal information when the relevant retention period ends, we will stop processing (except storing it and take necessary security measures).
For users whose use of the Services results in the transfer of personal information from the European Economic Area (EEA), the United Kingdom, or Switzerland to non-EEA countries, we rely on one or more of the following legal mechanisms: Standard Contractual Clauses, the European Commissions adequacy decisions about certain countries, as applicable, and consent of the individuals.
You have rights and choices when it comes to your information. Some of these rights apply generally, while others will only apply in certain circumstances. Depending on the scenario, these rights may be subject to some limitations.
· The right to access. You have the right to request copies of your personal information.
· The right to rectification. You have the right to request us to correct any information you believe is inaccurate and complete the information you believe is incomplete. You understand and agree that for security and identification reasons, you may not be able to modify the initial registration information and some verification information.
· The right to erasure. You have the right to request us to erase your personal information, under certain conditions.
· The right to restrict processing. You have the right to request us to restrict the processing of your personal information, under certain conditions.
· The right to object to processing. You have the right to object to our processing of your personal information, under certain conditions.
· The right to personal information portability. You have the right to request us to transfer your personal information we have collected to you or another organization under certain conditions.
When you use our Services, you may access to your Personal Homepage by clicking the avatar at the navigation bar where you may review, rectify and delete some of your personal information. If you cannot access, rectify and delete your personal information or otherwise wish to exercise other personal information protection rights, please contact us at our email: support@momentor.net. Please note that we have one month to respond to you.
We are not collecting or using any personal information of or about users below 16 years old without consents by their guardians. If, to your knowledge, we have possessed any such information without guardians’ consents, please contact us via the details provided in the “How to contact us?” section.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites of the Services, we may collect information from you automatically through cookies or similar technology.
We use cookies in a range of ways to improve your experience on our Services, including:
o Authenticating and identifying you so we can provide the Services you request.
o Keeping track of information you have provided to us — for example, keeping you signed in.
o Remembering your preferences or where you left off in your use of our websites.
o Measuring your use of our Services so that we can improve them, tailor our Services to your likely interests, and conduct market research.
You can control how websites use cookies by configuring your browsers privacy settings (please refer to your browsers help function to learn more about cookie controls). Please note that if you disable cookies entirely, our Services may not work properly.
Our Services may contain third-party services or links to third-party services. Our privacy policy applies only to our Services. If you use third-party services, you should read their privacy policies.
We keep the Privacy Policy under regular review and place any updates on this web page. We may notify you of any material changes to our Privacy Policy.
If you have any questions about our Privacy Policy or you would like to exercise one of your personal information protection rights, please do not hesitate to contact us at our email: support@momentor.net.